Shipping Policies For X-treme Sooters
We ship daily via FedEx Ground & DHL Ground services to the lower 48 states.
Shipping costs are included with our dealer pricing if we are shipping FedEx ground
/ DHL Ground only to the lower 48 states. AK & HI must be shipped by AIR and
those costs are additional and not included under our free shipping. We do not offer
COD. Air Rates can be found on the FedEx website by searching for rates from our
zip code 50208 to your zip code.
We maintain a full service 30,000 SQFT warehouse with palletizing capabilities for
larger orders. We can forklift fill your truck for orders over 50 pieces and ship LTL
to your location on pallets. Free ground shipping is included to the lower 48 states.
Large freight items generally include Free shipping to the nearest freight terminal.
Home delivery of freight items is $50 per order, not per item. Our staff is available
to ship your orders 5 days per week from 8AM to 5PM CST. Our shipping cutoff
is generally around 1PM CST. Orders placed before 1PM CST will generally ship
on the same day. Orders placed after 1PM CST will ship on the following business
day. Please allow us 1 day for processing of all items going freight. We will e-mail
you your tracking number(s) before 5PM CST on the day it ships.
FedEx Ground Transit Time Map Below. California is usually 3 not 4 days
DHL Ground transit times are longer. We ship certain items by DHL only
to prevent damage to sensitive items. We choose which items ship FedEx or DHL
FREIGHT SHIPMENTS
Updated 11-10-2006
**Freight Shipping: Large motorcycles, electric bicycles, ATV's and mobility scooters
such as the XB-500, XB-508, XB-350, XA-750, XT-300 & others are shipping by
freight carriers strapped to pallets. We use R&L Carriers for 99% of all shipments
going to 47 of the 48 lower states. Shipments to California will go by Yellow Freight or
Central Freight. We will choose the lowest cost carrier for each individual shipment to
California. The carrier and tracking number can be found on the tracking number e-mail
we send back to you after it ships.
Expect all freight shipments (except Southern California) to go by R&L unless we
contact you after the order is placed and tell you differently. Dealers are expected to
visit the shippers website at http://www.gorlc.com/usa_map.asp to locate the nearest
terminal for your customers if they are not paying $50 for delivery to their door.
Customers should be aware that in many states the shipper offers only 1 or 2 terminals
and these could be 100's of miles away from the delivery address. It is the dealers
responsibility to communicate with their buyer about the terminal location.
X-Treme Scooters will ensure that each door delivery using R&L Carriers ONLY will
include a lift gate.
**ALL Freight Shipments must include the customers phone number. If we do not
receive the correct phone number of the customer, the shipment will not be shipped
or delivered. The carrier will phone the customer to schedule delivery to the door.
**Freight palletized shipments going to New York City zip codes:
100-104
110-119
150-196
will incur a $100 service charge in addition to the $50 door delivery fee. Their is
no exceptions for this fee as all freight carriers are charging $100 or more for
these NYC zip codes.
**Freight palletized shipments going to Martha's Vineyard Island zip codes:
025-026
will incur a $100 service charge in addition to the $50 door delivery fee for
transportation on the ferry to the island. Shipments picked up on the mainland at
the terminal are free.
All shipments refused at any terminal will have the shipping costs billed back to the
purchaser. Please be sure you or your customer is located near a terminal and has
the capability of picking it up if they are not choosing the $50 optional door delivery
service option.
Below are some pictures of the X-Treme Scooter Warehouse getting ready for
x-mas. Below is warehouse number 1. Here we store some of our scooter models.
Warehouse 2 & 3 house our motorcycles and mopeds and is our fulfillment center.
X-Treme Electric Scooters Manufactures & Distributors Wholesale also operates a large
warehouse facility located in the Midwest near Des Moines, Iowa. Due to our strategic
location our products can be shipped out daily and arrive to anywhere in the USA within
3 business days only.
|